Help Articles | PropertyEngine

Knowledge Base

Frequently Asked Questions

Got a question? We've got answers.

Why does my lead have a "Mapping required" badge on it?

Why do I need to fill out so much information on the Listing Upload form?

I've been assigned a lead but don't know which listing it's for, how do I find out?

I have sent an email to update my details but it is not reflecting on the site yet, why?

Can we list the price of the development in the listing description?

What is a Listing Upload Form?

The link to my Listing Upload form is not working?

I've uploaded the incorrect images in my Listing Upload Form, how do I change this?

What is a lead?

I have started filling out the Listing Upload Form for my new Development, however I am not yet finished, will all my information be saved if I log out of PropertyEngine?

My development name is different to the one I put on the Listing Upload form, how can I change this?

Why am I not allowed to display branding on my images?

I don't know what my login details are for PropertyEngine.

Help Categories

Our help articles grouped by category

PropertyEngine & Affiliates

Information and questions on PropertyEngine and we work with and why

Listing Updates

How do you update your development listing on Property24 and HelloHouse. This includes updating unit sizes, prices, descriptions, contact information, agent information and much more.

Images & Branding

Information and FAQ's on branding within your listing and on images, as well as image sizes, resolution and quality. How to add additional images and how to remove existing images.

Lead Capture

Information on how to maximise the sources by which you capture and record leads on PropertyEngine

Lead Management

How to profile, manage and engage your leads

Account Configuration

Getting your account setup and ready for use